Shipping policy
At checkout you will be given two options to choose from on shipping methods. Free Shipping on orders above $60 (7-10 business days) or Standard Shipping for $7.99 (5-7 business days). These two options are available for online store purchases. Once your order is done processing and packed, we ship free standard shipping for US orders over $60 excluding Hawaii and Alaska. You may cancel an order at any time prior to Shipping by emailing us via support@usaflagco.com or using our contact us page.
If you would like to cancel an order after it has been shipped, we will attempt to intercept the package through the delivery service, although this is not guaranteed. Intercept services do have fees associated with them, so we will deduct the cost to intercept from your refund. If interception is not possible, you can send the package back by either refusing the package at delivery or shipping it back to us.
If you refuse the package and send it back to us, we will be charged a fee from the mailing service and will deduct that fee from your refund.